Ci777 Privacy Policy — Your Data, Our Responsibility

1 Introduction

Ci777 is a trusted online gaming platform in Bangladesh. We believe that every user's personal data belongs to them, and protecting it is our ethical responsibility. This Privacy Policy explains what information ci777 collects, how it is used, and the steps we take to keep your data safe.

This policy applies to the ci777.win website and its associated mobile applications. By using our services, you are considered to have agreed to all terms of this Privacy Policy.

2 What Information We Collect

Various types of information are collected when you register and use ci777's services. This data is used to improve service quality and ensure a safe experience.

Ci777 does not collect any additional sensitive personal information beyond what is listed above. Documents gathered during the KYC process are collected solely for verification purposes.

3 How Your Information Is Used

Ci777 uses collected information solely for defined purposes. We never use data unnecessarily or for purposes other than those you have consented to.

• For account creation, verification, and management.
• For processing deposits, withdrawals, and other financial transactions.
• To ensure service security and prevent fraud.
• For providing customer service and resolving issues.
• For implementing responsible gaming policies.
• For fulfilling legal obligations and regulatory reporting.
• For sending relevant promotional offers and bonuses (with your consent only).

4 Who Your Information Is Shared With

Ci777 takes the protection of user data very seriously. We do not generally share your information with any third parties. However, disclosure may be necessary in the following limited circumstances:

• Payment Processor: Necessary information is shared with trusted payment gateways to process financial transactions.
• Legal Authorities: Information may be disclosed under a court order or valid directive from a regulatory authority.
• KYC Verifier: Limited information is shared with a licensed KYC service provider for identity verification.
• Anti-Fraud System: Encrypted data is exchanged with security partners to detect fraud.

In all such cases, only the minimum necessary information is shared. ci777 never sells or leases your data for advertising purposes.

5 Cookies & Tracking Policy

Ci777 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help remember your preferences and session information.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers language preferences and account settings.
• Analytical Cookies: Helps us understand site usage and improve our services.
• Security Cookies: Prevents fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some ci777 features to not function properly.

6 Data Protection Security Measures

Ci777 uses industry-standard technologies and processes to protect your data. Our security measures are continuously updated and improved.

• 256-bit SSL Encryption: All data transmissions are protected with industry-leading encryption standards.
• Two-Factor Authentication (2FA): 2FA can be enabled to add an extra layer of security to your account.
• Firewall & DDoS Protection: Advanced server-level firewall and intrusion prevention systems.
• Regular Security Audits: Regular security audits are conducted by third parties.
• Encrypted Database: All stored data is secured in an encrypted database.
• Staff Training: All ci777 staff receive regular training on data protection.

7 Data Retention Period

Ci777 retains your information only for as long as necessary. Once the service or legal requirement ends, your data is securely deleted.

• Active Accounts: Data is retained for as long as the account remains active.
• Closed Accounts: Data is retained for up to 5 years after account closure (for legal purposes).
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Retained for up to 5 years after verification.
• Log Files: Security logs are typically retained for 1 year.

After the designated retention period, all personal data is permanently and securely deleted to ensure it cannot be recovered.

8 Your Privacy Rights

You have full rights over your personal data at ci777. Your privacy rights are outlined below:

To exercise any of these rights, contact us at [email protected]. We typically respond within 30 days.

9 Protection of Minors' Data

Ci777 is a strictly adults-only platform. We do not provide services to anyone under 18, and we do not collect data from minors.

• Age verification is mandatory at the time of registration.
• If a user is identified as a minor, their account is closed immediately.
• Any data collected from a minor by mistake is deleted immediately.
• Parents or guardians with concerns can contact our support team directly.

10 Privacy-Related Contact

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our data protection team is always ready to help.

• Email: [email protected]
• Response Time: Typically within 24–48 hours
• Website: ci777.win